Marketing and Communications Coordinator

Reports to: Vice-President, Marketing and Communications 

Type: 1-year contract 

Purpose of Position:

The Marketing and Communications Coordinator role exists to support the marketing and communications content creation process to support a number of key fundraising and patient programs. The incumbent in this role will work on a day-to-day basis with the Marketing and Communications team as well as national and regional staff to plan and deliver content, communication tools, and metrics reports.


  • Develop communications (in various media) to engage and keep departments and regions informed;
  • Develop content and manage updates to the website and create event microsites that support fundraising events;
  • Produce collateral and create graphical assets that will be used in program promotions;
  • Write, edit and publish content through a variety of platforms and applications;
  • Monitor social media and website engagement to grow reach and engagement;
  • Provide backup to digital marketing prime on social media accounts (Twitter, Facebook, Instagram, Pinterest, LinkedIn);
  • Write and edit communications for internal and external audiences, including social media posts, letters, articles/stories, newsletters, press releases, web content and program/promotional collateral;
  • Monitor and collect campaign metrics;
  • Liaise with regional staff and create tools and templates to maximize local media and social media activity and stakeholder communications;

Metrics Reporting and Analysis

  • Lead compilation of monthly website/social media dashboard to report on key performance indicators;
  • Conduct analysis and evaluation of marketing activities to inform future planning and maximize return on investment.


  • Post-secondary education, preferably in marketing/communications or equivalent experience;
  • 3-5 years relevant work experience with a focus on stakeholder communications;
  • Experience producing events on AKA Raisin fundraising system is preferred;
  • Experience publishing content on a content management system, Kentico CMS is preferred;
  • Exceptional written communication skills;
  • Self-motivated and able to work in a team;
  • Strong organizational skills and excellent attention to detail;
  • Able to multi-task and work under pressure;
  • Excellent time and project management skills;
  • Solid understanding and comfort level with digital communications including social media;
  • Exceptional computer skills: MS Office, MS Word, MS Excel and PowerPoint;
  • Video editing skills an asset;
  • Bilingualism (French) is an asset.

Working Conditions:

  • Some evenings and weekend work required for meetings and events;
  • Largely desk-based work at a computer.
Crohn’s and Colitis Canada provides a competitive salary and benefits program and a rewarding work environment. Interested applicants are asked to submit their resume and cover letter indicating salary expectations to by August 13, 2018. Please quote "Contract MarComm Coordinator" in the subject heading in your email reply. We thank all applicants for their interest in a career at Crohn’s and Colitis Canada; however, only those selected for interview will be contacted.

Crohn’s and Colitis Canada offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted regarding a job opportunity, please advise if you require accommodation.

  • Canada has among the highest incidence rates of Crohn's and colitis in the world.
  • 1 in 150 Canadians lives with Crohn’s or colitis.
  • Families new to Canada are developing these diseases for the first time.
  • Incidence of Crohn’s in Canadian kids under 10 has doubled since 1995.
  • People are most commonly diagnosed before age 30.

Other Areas of Interest